About Us

Appliance Repair Stars was built around one idea: you should know what a repair costs before somebody is standing in your kitchen, and the price you are quoted should be the price you pay.

How we work

We are a mobile, in-home repair company. There is no workshop to leave your appliance at and no queue to wait in. A licensed technician comes to you, inside an arrival window, with the parts that most often fail on your specific model already on the van.

Every visit follows the same sequence. Diagnose properly, using measurements and the appliance’s own stored fault history rather than guesswork. Quote a flat price covering parts and labor. Get your approval. Then, and only then, open the appliance up.

What makes us different

We publish our prices. Starting figures for every common problem are on the pricing page, before you call. Very few companies in this trade do that.

We are licensed and insured. Illinois requires appliance repair technicians to be licensed. Every one of ours is, and every technician has passed a background check.

We say no when we should. If a repair costs more than half of a comparable new appliance and the unit is past two thirds of its service life, we will tell you to replace it.

We take built-ins seriously. Column refrigerators, wine cabinets, integrated dishwashers and double wall ovens are core work. Pulling a panel-ready unit out of custom cabinetry without marking it takes time, and we take that time.

Credentials

BBB accredited with an A+ rating since opening in Chicago in 2020, and an active member of the United Servicers Association. Every technician holds a current Illinois license and full insurance, and the license number is on your paperwork.

Where we work

Chicago, plus Northbrook, Winnetka, Highland Park, Deerfield, Lincolnwood, Naperville, Lombard and Bolingbrook, worked from two locations on North Lincoln Avenue and North Richmond Street.

Our promise

• A flat price agreed before any work starts, and the diagnostic fee rolled into it.
• Genuine parts wherever they are available, with part numbers on your invoice.
• 90 days on parts and labor, in writing.
• An honest answer about whether the repair is worth doing.